🛡️ Safe Gaming

dv111 Responsible Gaming — Your safety is our priority

dv111 believes that entertainment should be enjoyable, not stressful. Use our responsible gaming tools to keep yourself protected and enjoy within your limits.

What is Responsible Gaming and why does it matter

Responsible gaming means using online gaming as a healthy form of entertainment — where you set limits on time and money and enjoy yourself within those limits. At dv111 we want every player to stay happy and safe.

When gaming stops being entertainment and becomes a source of financial or emotional stress, it becomes a problem. Our responsible gaming policy helps you recognise that line and seek help when needed. dv111 is always by your side — not just when it comes to games, but for your overall wellbeing too.

Playing on our platform is only for people aged 21 or above. Age verification is an integral part of our registration process. Opening an account or playing games by anyone under age is strictly prohibited.

Important Warning

Never treat gaming as a source of income. Every game depends on chance — there is no guarantee of winning. Placing more bets to recover lost money is never the solution.

  • Only play with money you can afford to lose
  • Do not game while under the influence of alcohol or when under emotional stress
  • Be honest with family and friends about your gaming

Our Protection Tools

dv111 provides a number of effective tools for responsible gaming. Using these, you can control your own gaming experience.

Deposit Limit

Decide in advance the maximum amount you will deposit each day, each week or each month. Once set, this limit takes effect immediately. Increasing a limit requires a specific waiting period.

Time Limit (Time-Out)

Take a temporary break for 24 hours, 7 days or 30 days. During a time-out it will not be possible to log in to your account or place bets. This tool is useful for clearing your head and reassessing the situation.

Self-Exclusion

Choose self-exclusion for a longer break — from a minimum of 6 months up to permanently. Reactivating your account in this state is not straightforward, which makes it helpful for dealing with serious addiction.

Loss Limit

Your session will automatically end once you have lost a set amount. This protects you from further losses and helps you play within your budget.

24/7 Support

Contact our Bengali live chat at any time. Our support team is always ready to activate your protection tools and provide any guidance you need.

Family Protection

Use parental control software on your device to prevent family members from gaining access. Always keep your password secure so that minors cannot use your account.

21+ Age Verification and Child Protection

All services at dv111 are only for people aged 21 or above. We carry out an age verification process at the time of registration. If we are unable to verify the age of an account holder, that account is suspended immediately.

If there are children or teenagers in your home, make sure they do not know your login details. Keep parental controls active on your device.

  • Never share your password with children
  • Always log out after playing
  • Do not leave your device unattended
  • Have age-appropriate conversations with children about gaming
  • Report any suspicious activity to support immediately

Age Confirmation

By accessing our platform you confirm that you are 21 years of age or older. Registering with false information may result in account cancellation and forfeiture of deposited funds.

21+

For adults only

Recognise the signs of problem gaming

If you or someone you care about shows any of the signs below, seek help without delay. The first step in responsible gaming is acknowledging the problem.

Personal Signs

  • Feeling a repeated urge to play in order to recover lost money
  • Wanting to stop gaming but being unable to
  • Constantly thinking about gaming
  • Gaming to relieve anxiety or depression
  • Irregular sleep or eating habits caused by gaming

Social and Financial Signs

  • Hiding your gaming from family or friends
  • Taking on debt or spending savings because of gaming
  • Being unable to focus on work or studies
  • Repeatedly arguing with family over gaming
  • Spending money on gaming instead of essential expenses

Steps to Getting Help

If you feel there is a problem, follow the steps below. dv111's responsible gaming tools can be activated immediately.

1

Assess yourself

Compare yourself against the signs above and honestly consider your situation.

2

Activate a tool

Enable deposit limits, a time-out or self-exclusion from your account settings.

3

Contact support

Ask for help via our 24/7 Bengali live chat or by emailing [email protected].

4

Seek professional help

If needed, talk to family, friends or a mental health professional.

FAQ — Responsible Gaming

Log in to your dv111 account and go to "Account Settings" or the "Responsible Gaming" section. There you will find options to set daily, weekly or monthly deposit limits. These limits take effect immediately. Reducing a limit is instant, but increasing one requires a waiting period. Contact our live chat for any assistance.

Yes, even when self-exclusion is active you can withdraw any balance remaining in your account. Our support team will assist you with this. During self-exclusion, new deposits or bets will not be possible, but there is no restriction on withdrawing your existing balance. Contact [email protected] for more details.

A time-out is a temporary break — from 24 hours up to 30 days — after which your account is automatically reactivated. It is mainly for taking a short rest. Self-exclusion is a longer-term solution — from a minimum of 6 months up to permanent — and is suitable for serious problems. Lifting a self-exclusion is a complex and time-consuming process.

Change your password immediately and notify our support team. If a minor has been using the account, that is a matter we take very seriously. We will investigate the activity and take the necessary steps. To prevent this from happening again, enable parental controls on your device.

The minimum deposit at dv111 is ৳100 (for all methods — bKash, Nagad, Rocket and bank transfer). The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5–30 minutes. To ensure responsible gaming, always deposit and withdraw within your budget.

dv111 is here for you. Contact our 24/7 Bengali live chat or email [email protected]. Our support team can quickly activate deposit limits, a time-out or self-exclusion for you. We can also guide you toward professional mental health support. Your privacy will be fully protected.

Enjoy safely — at dv111

Responsible gaming is the best gaming. Browse our games, check the FAQ or contact support directly.

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